Easily find, edit, and resend notices
Forms Express’ Bill Archive platform allows you to seamlessly find, edit, and resend any notice distributed by Forms Express without altering the format. It also offers full version control along with details of when a change was made, who made it, and how it was sent to the ratepayer.
Features
Quickly resolve customer queries
Bill Archive is an online archiving system, meaning it is accessible from anywhere. Notices can be searched, edited, and resent to the customer quickly and easily. All edits are captured within the system, including who made the changes and when.
Easy editing tools
Notices can be edited cleanly, without producing errors to barcodes or payment information. Editing functions can also be restricted by user and field. All emails are also fully editable, and allow for elements such as hyperlinks, images, and other information to be included in the template.
Safe and secure
The eNotices platform, including Bill Print, is hosted on Forms Express’ infrastructure, which is controlled by our Quality and Information Security Management System (QISMS) that is compliant with ISO 27001:2013 and ISO 9001:2015 standards. The safety and security of your data and your customers’ data is of utmost importance to us.
