Water Authorities

Forms Express is a leader in the design and delivery of transactional mail with expertise in delivering solutions to water authorities. With cost, accuracy and turnaround times just some of the key benefits, it makes sense to outsource your transactional mail runs to us.

We can help you create a full range of statements and notices including:


  • water accounts
  • water reminders
  • overdue notices
  • final notices
  • restriction notices
  • disconnection notices, and 
  • daily, weekly, fortnightly, monthly and quarterly billing.

Forms Express employ sophisticated systems to guarantee turnaround times that meet your mailing dates.

We work closely with water authorities to establish secure and efficient transfer and processing of data. With the click of a mouse, transfer your data securely via the Internet from existing computer systems such as: 

  • Proclaim
  • Pathway
  • Authority
  • Aussoft
  • Fujitsu
  • Synergy
  • Practical, and
  • Aqua Rate.

Your specific business rules are easily applied to Forms Express’ award-winning processing engine to keep you in control of your transactional mail runs. This enables us to manipulate data for your special requirements. For example combining multiple properties or applying customised messages on accounts. We can apply barcoding for bulk mail discounts and additional security, as well as inserts and payment options where required.

Forms Express’ commitment to accuracy and customer service is embodied in its reconciliation report that allows you to check that transactional mail runs have been completed as requested.  pdf Reconcilliation_report   (76.63 Kb)

Choose from a range of distribution channels to best suit your transactional mail run; from print and mail to email, SMS and fax. Forms Express can also send electronic water notices on the authority’s behalf.

Forms Express offers additional products and services, providing further convenience for its customers. Our archiving solution stores all notices online, making them retrievable 24/7. This enables water authorities to create duplicate notices identical to the original or edit notices for address or other changes.

Our Bill Print product allows water authorities to produce ad hoc notices in real time that look exactly like those produced in the larger print run.