Quality at All Stages

• Constant evaluation of management processes.
• 1SO9001 certification.
• Continuous monitoring and improvement.
• Fast secure data transfer.
• Secure data/disaster recovery.

Management Processes

Processes and procedures are defined for all operational activities in the organisation. These are stored in our Quality Assurance System.

A range of assessment and measuring tools and strategies are used to ensure constant and meaningful evaluation of processes and procedures.

Quality Control Systems

ISO9001 Certification

Continual Improvement Systems

Internal Checks

Receipt of Data, Security & Confirmations

Secure Receipt of Data with SSL 128 bit encryption

Forms Express uses (Secure Socket Layer) SSL128bit encryption, using cryptography to provide endpoint authentication and communications privacy over the Internet. The protocols allow client/server applications to communicate in a way designed to prevent eavesdropping, tampering and message forgery.

A digital certificate is provided by one of many Certification Authorities. Forms Express uses Thwate ™ for its SSL128 bit encryption.

Fast Receipt of Data with 2mb/sec connection

Forms Express uses commercial duplex 2megabit/sec connection into the Internet, which allows for fast uploading and downloading times.

Secure IT & Production Area – Keyless Security

The company’s IT area is secure and access is only available to staff with the necessary security level. The secure areas are the Research and Development area (IT) and the Outsourcing Production area. They are secured with keyless locking devices with recordable personal keys.

The Outsourcing Production area is where the regular data programmers process customer data through our processing engine and where both the laser printers and inserters are positioned. A log is maintained of all entries and exits made to and from these secure areas.

Secure Data/Disaster Recovery

All data storage is secured with duplicate servers held offsite in secure premises with smoke detectors, fire prevention equipment, security access, power backup with both battery and generator and temperature monitoring.

A disaster recovery plan exists in the company’s QA system. The plan allows for the protection of customers’ data, and all company systems, in the event of a disaster, enabling the company to continue providing services.

Data Disposal

Only four weeks worth of data backups are kept, unless otherwise requested. Thus, within four weeks of termination, all customer data will be completely removed from the company’s systems unless our data archiving service is being provided.

Disposal of Waste & Samples

All disposals of waste and samples are carried out through a system of security bins where printed media is destroyed before being taken off the premises. Such disposal is also mandated for the cheque printing area.

Supporting the Environment

Grow Me The Money